Terms of Service
Last updated: April 27, 2025
Introduction
Welcome to CourseConnect! These Terms of Service ("Terms") govern your use of the CourseConnect platform, including any related services, features, content, and applications (collectively, the "Service") offered by CourseConnect ("we", "us", or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use the Service.
Account Registration
To access certain features of the Service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your account. We encourage you to use strong passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) for your account.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Eligibility
The Service is intended solely for users who are 13 years of age or older, and any registration by, use of, or access to the Service by anyone under 13 is unauthorized, unlicensed, and in violation of these Terms. If you are under the age of 18, you represent that you have the consent of your parent or guardian to use the Service.
User Conduct
You agree that you will not:
- Use the Service in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Service, or that could damage, disable, overburden, or impair the functioning of the Service
- Use the Service for any illegal or unauthorized purpose
- Attempt to access areas/features of the Service that you are not authorized to access
- Use the Service to distribute unsolicited promotional or commercial content, or solicit other users of the Service
- Impersonate any person or entity, or falsely state or otherwise misrepresent yourself
- Collect or store personal data about other users in connection with the prohibited conduct and activities
- Upload or transmit viruses, malware, or other types of malicious software, or content designed to interfere with the functioning of the Service
- Engage in any harassment, bullying, intimidation, or predatory behavior
Content
Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.
By posting Content to the Service, you grant us the right and license to use, modify, perform, display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post, or display on or through the Service and you are responsible for protecting those rights.
You represent and warrant that: (i) the Content is yours or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.
Intellectual Property
The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of CourseConnect and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of CourseConnect.
Educational Content
The educational content provided through our Service, including courses, workshops, assessments, and certifications, is for educational and informational purposes only. While we strive to provide accurate and up-to-date content, we make no warranties about the completeness, reliability, and accuracy of this content.
Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other user of the Service.
Payments
Certain aspects of the Service may be provided for a fee. You will be required to select a payment plan and provide information regarding your credit card or other payment instrument. You represent and warrant that such information is true and that you are authorized to use the payment instrument.
Payment processing services for users on CourseConnect may be provided by Stripe or other third-party payment processors (collectively, "Payment Processors"). The processing of payments will be subject to the terms, conditions, and privacy policies of the Payment Processors in addition to these Terms.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.
Refunds
Refund eligibility varies depending on the type of purchase:
- For course purchases, you may request a refund within 14 days of purchase if you have not completed more than 25% of the course content
- For subscription services, you may cancel your subscription at any time, but refunds are only provided at our discretion
- Event registrations may be refundable up to 48 hours before the scheduled event time, unless otherwise specified
To request a refund, please contact dustin@altotechservices.com with your purchase details.
Modifications to the Service
We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. We shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.
Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.
Limitation of Liability
In no event shall CourseConnect, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Service
- Any conduct or content of any third party on the Service
- Any content obtained from the Service
- Unauthorized access, use, or alteration of your transmissions or content
Whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice prior to any new terms taking effect. What constitutes sufficient notice will be determined at our discretion in each case.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us
If you have any questions about these Terms, please contact us:
Email: dustin@altotechservices.com