Privacy Policy
Last updated: April 27, 2025
Introduction
CourseConnect ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
The Data We Collect About You
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier, and title.
- Contact Data includes email address, telephone numbers, and physical address.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our platform.
- Usage Data includes information about how you use our platform and services.
- Educational Data includes courses enrolled, assignments submitted, grades, certifications, and other learning-related information.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new user
- To provide and manage your account
- To provide educational services including courses, workshops, and certifications
- To process transactions and send related information including confirmations and receipts
- To manage our relationship with you, including notifying you about changes to our services or policies
- To send you important information regarding the platform, such as technical alerts, updates, and security notices
- To improve our platform, products/services, marketing, and user relationships and experiences
- To protect our platform, prevent fraud, and ensure the security of user accounts
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Disclosure of Your Personal Data
We may share your personal data with the parties set out below for the purposes outlined in this privacy policy:
- Service providers who provide IT and system administration services
- Educational institutions that partner with us to provide courses and certifications
- Professional advisers including lawyers, bankers, auditors, and insurers
- Government bodies that require us to report processing activities or to comply with legal obligations
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
If you wish to exercise any of the rights set out above, please contact us at dustinrhightower@gmail.com.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and, where appropriate, notify you by email.
We will let you know via email and/or a prominent notice on our platform, prior to the change becoming effective and update the "last updated" date at the top of this privacy policy.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: dustin@altotechservices.com